Guest Recovery LogTrack issues & replacements through resolution
Local demo mode
⚠️Demo mode: records are saved only in this browser and are not shared with other users.
To make this a shared, multi-user tracker, connect your Google Sheet by pasting your Apps Script URL into the CONFIG section near the top of this file (see the setup guide).
Guest
Order date
Transaction #
How received
Issue
Replacement
Status
Recorded by
No records yet. Click + New Record to add one.
New Record
1 · Original issue & transaction
Who logged the issue.
What can be offered
Guest must provide a receipt (in person) or a valid transaction number.
Missing entrée
Same entrée as replacement — may upgrade to a Deluxe (sandwiches) or the next size up (nuggets/strips, excludes 30 ct) — or keep the same entrée plus a brownie or cookie.
Missing side
Same side as replacement — may upgrade to a medium or large — or keep the same side plus a brownie or cookie.
Missing salad
Replacement salad plus a brownie or cookie.
Missing sauces
Brownie or cookie, or DOC for a CFA Sandwich.
Missing dressings
Side salad plus a cookie or brownie, or DOC for a CFA Sandwich.
Quality complaint
Refund or a replacement for each item identified, plus a brownie or cookie.